Customer Survey

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Customer Survey
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  • Tire Rack Customer Survey Glossary of Terms

  • One of the most common questions I get from customers new to Tire Rack is "what do each of the Tire Survey Results rating categories mean?" So, I thought I would take a minute to help clear this up! Dry Traction This is an indication of the tire's ability to corner, brake, and grip during…

  • Related Products: Tire Noise Rating
  • Winter Tire Survey Results

  • …Road Rides and Test Track Drives. But we understand your need for the average driver's opinion. And that's where our Tire Survey Results come into play. Our previous customers are people like you, driving cars exactly like yours, on streets that weren't picked by us. And they tell us exactly what…

  • Survey data part 1: Great idea, but not foolproof...

  • I get lots of questions about our customer survey data and making sense of it. Here are a few examples. Can I cross compare survey categories, or tires? Sure you could, but bear in mind different customers have submitted each survey. What tire did they have before as a bench mark? Tire reviews can…

  • Survey data part 2: Great idea, but not foolproof...

  • …why this is, but I have seen it in many circumstances. Survey data tends to be extremely favorable on the best deal price wise in any size, sometime surpassing some of the best tires in the size for survey results. I attibute this to customer expectations. The buyers of our best value tires may…

  • Michelin Primacy MXV4

  • …excellent road feel and a nice blend of performance characteristics. It's also currently the top-ranked Grand Touring All-Season tire in our customer surveys. A comfortable, quiet ride, great handling and the longevity you'd expect from the Grand Touring All-Season leader? It's hard to argue with…

  • Related Products: Primacy 4

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