Retail Locations

As you may know, Tire Rack is a mail order company, so we don't have traditional local retail locations where you can shop for our products. However, we do have a handful of distribution centers across the country where we ship our products from, and you can also pick up your order in person.…

…Rack will assist retail customers with recalled tire replacements. South Bend, IN-area consumers can call Tire Rack customer service at 888-981-3953, to make arrangements to come to Tire Rack's South Bend headquarters for tire inspection and/or replacement. All other retail customers who purchased…

…certification and in case of a recall. A tire's DOT number is ten to twelve alpha numeric characters that help identify manufacturing location, size, specifications and week and year the tire was made. This DOT number also identifies what production batch the tire was made in. Regulations…

…for these funds and the amount per tire varies from approximately $.25/per tire to $2.50/per tire. The state fee Tire Rack collects is tied to the retail sale of new tires and is passed directly to the state. Each state's fee will be noted accordingly at check out. Note that in addition to the state…

…all the details here. Manufacturer Special Warranty - Test Drives/Satisfaction Trials If a retail customer who purchased eligible tires is not completely satisfied, they can return the tires to the location from which the tires were purchased within the specified period (usually 30-, 45- or 60-days)…

…APO/FPO, Canada, or Mexico. This Protection is not available on tires with a retail price over $410.00. WHERE YOU CAN OBTAIN SERVICE: You may take your vehicle to any tire service facility. If you are unable to locate a tire service facility, contact the Administrator at 1-855-623-0468 during…

…other than Delaware, you may pick-up your order when placed via phone. We don't have a retail license at our Delaware warehouse, therefore retail customers are unable to pick up at this location. Tire and wheel installation is available for $15 per tire at our South Bend, Indiana distribution…

…retail licensing laws. Now, thanks to a recent change in the state's tax laws, you can pick up your order at our facility in New Castle. Our Delaware distribution center is located at 300 Anchor Mill Road, New Castle, Delaware 19720 (approximately six miles south of Wilmington). The location is…