Shipping Damage

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Shipping Damage
Related Categories: Shipping Boxes | Exchange Policy | Return-policy | Packaging For Shipping | Call Tags | Using Gift Card | File Claim | International Orders | Canadian Orders | Payment Options
  • Wheel Packaging Instructions | Tire Rack

  • …package your return for shipping as shown in the illustration below. Use the guidelines below to ensure safe delivery. Note: You must have a Return Authorization Number to complete your return. * Remove lug nuts or bolts and discard. Loose hardware in the package can damage the wheel. * Secure…

  • What if I need to return after I order tires online?

  • …and the methods we use to ship them, we realize that the system (despite our best efforts) isn't always foolproof. If your shipment arrives damaged, or if it's simply incorrect, please contact our customer service team at 800-461-5527, ext 360. We'll discuss the damage with the shipper, and we'll…

  • Related Products: Return Policy
  • (PDF Document: RET_wheelandtire.pdf)

  • …can damage the wheel. 2. If center caps are on wheels, secure with TAPE. A loose cap can irreparably damage a wheel's finish during shipping. Secure the center cap onto the wheel with tape. Ensure that any spoke inserts or other loose parts are carefully packaged to avoid possible damage to the…

  • (PDF Document: trhp_24MonthRHP_Cert.pdf)

  • …inflation pressures. 2. Use all reasonable means to protect your tires from additional damage. 3. Contact the Administrator at 1-855-623-0468 for prior authorization and a claim number before replacing a damaged tire. 4. Furnish such information as may be required. 5. Payment of all expenses and…

  • Flat Tire Repairs | Tire Rack

  • …Protection Roadside Assistance is included. * Events & Sponsorships Learn more about the programs we're proud to support. * Fast, Free Shipping Get free shipping on all orders over $50*. * Explore More About Why Tire Rack * * My Account Hello, Sign In My Account * Order History & Tracking * Vehicles…


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